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Platform

How PhyhanAgro is designed to work.

The flow below describes the marketplace we're building, from a buyer's order to delivery at the door. None of it is live yet, and we'll say clearly when it is.

Show the flow for

  1. Browse and order

    Search produce from verified farms by product, quantity and location. Add items from more than one farm and check out once.

  2. Pay once

    Pay through a supported payment provider. Prices, delivery fees and totals are calculated by PhyhanAgro, never by your browser.

  3. We confirm the payment

    Your order moves forward only when the provider confirms the payment. If that takes a while, the order shows "confirming" and asks you not to pay again.

  4. Farms prepare their part

    Each farm in your order prepares only its own items. You can follow each part separately.

  5. Delivery is arranged

    Each shipment is assigned to a verified logistics company. You see its progress from collection to delivery.

  6. Receive and review

    Confirm what arrived. Leave a review if you like. Written reviews are checked before they're published.

Behind a single order

One order. Several farms. One delivery experience.

This is the flow we are building. Every step has an owner, and each one has to finish before the next begins.

What you'd see if confirmation is delayedIllustration

We're confirming your payment. Please don't pay again. We'll update this order as soon as the provider responds.

What happens to a single orderIllustration

Simplified. Farms and quantities are examples, not real listings.

When something goes wrong

Problems go to a support ticket, not a phone argument.

Late delivery, wrong grade, missing items: buyers and farmers raise a ticket and PhyhanAgro support handles it. Support staff see only what the ticket needs. Refunds are decided and issued by our finance team, never improvised.

  • Raise a ticket from the order itself
  • Follow every update in one thread
  • Refunds go back through the original route, recorded in the ledger

Want to use it when it opens?

Join the waiting list and choose your role. We'll contact you when access opens.